Got Questions?

Here are some questions/answers that we are frequently asked. If you have additional questions that aren’t covered here, please feel free to give us a call at (518) 843-2882.

M 8 – 7
T 8 – 7
W 8 – 7
Th 8 – 7
F 8 – 5
S 9 – 1

We are closed on Sundays, on the 6 major Holidays, On Christmas Eve and New Years Eve. We are closed in the event of a major snowstorm or state of emergency, and on a few select Saturdays to allow for staff development. If we are closed unexpectedly, we will post a message on Facebook, on our App, on our Answering Machine, and on the doors of the hospital.

Yes, patients are seen by appointment. Please be aware that we usually see our appointments in a timely fashion, but critical cases must always take precedence.

During our regular hours, we are well equipped to handle the vast majority of emergencies. Please call ahead in case our doctor is temporarily out of the building and so that we can be prepared. When we are not open, we will refer you to appropriately staffed and equipped overnight facilities. We recommend Upstate Veterinary Specialists at 152 Sparrowbush Rd, Latham, NY 12110

Their number is (518) 783-3198, and they are open 24 hours a day, 7 days a week. They are fully equipped to handle emergencies of all kinds.

We are proud of our facility, and would be happy to show it off! Please ask a staff member when you can do this. In most cases, we can accommodate you immediately, but we do need to make sure there are no critical hospitalized or surgical cases we might disturb.

Cash, all major credit cards, care credit, and scratch pay. We prefer not to accept checks and will only do so for established clients and with appropriate identification.

Can I make payments?

www.carecredit.com or www.scratchpay.com.

Payment in full is required at the time of service. If you are looking for something that will allow you to make monthly payments, please go to www.carecredit.com

We usually recommend spaying or neutering between 5 and 7 months of age, but in some cases we recommend delaying the procedure until your pet is fully grown (usually by one year of age). Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.

This is a blood test that we draw a week or two prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.

Procedures involving sutures require them to be removed in 10 to 14 days following the surgery. Many pet’s can have internal sutures.

No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having your pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and it also decreases the surplus of unwanted puppies and kittens.

At this time, boarding is rarely available. If you would like your pet to be boarded with us due to medical concerns, please ask if we can accommodate your pet well in advance. We are happy to recommend boarding kennels or pet sitters in the area.

We pride ourselves on a clean and sterile hospital environment. We use a sterilizing spray on our examination tables between each patient. We wash our hands thoroughly between every patient. If a pet with a contagious disease is seen, the exam room and if necessary, the entire hospital will be appropriately cleaned before another patient is allowed in. If there are fleas or flea dirt seen on a patient, the exam room will be flea sprayed after the patient has left. A hospitalized patient with fleas will immediately be treated for those fleas to prevent the spread of disease. *If you ever see any dirt or disorder, please bring it to a staff member’s immediate attention.* It is our goal to always be at our best!
We are gladly accepting new clients!

Got Questions?

Here are some questions/answers that we are frequently asked. If you have additional questions that aren’t covered here, please feel free to give us a call at (518) 843-2882.

M 8 – 7
T 8 – 7
W 8 – 7
Th 8 – 7
F 8 – 5
S 9 – 1

We are closed on Sundays, on the 6 major Holidays, On Christmas Eve and New Years Eve. We are closed in the event of a major snowstorm or state of emergency, and on a few select Saturdays to allow for staff development. If we are closed unexpectedly, we will post a message on Facebook, on our App, on our Answering Machine, and on the doors of the hospital.

Yes, patients are seen by appointment. Please be aware that we usually see our appointments in a timely fashion, but critical cases must always take precedence.

During our regular hours, we are well equipped to handle the vast majority of emergencies. Please call ahead in case our doctor is temporarily out of the building and so that we can be prepared. When we are not open, we will refer you to appropriately staffed and equipped overnight facilities. We recommend Upstate Veterinary Specialists at 152 Sparrowbush Rd, Latham, NY 12110

Their number is (518) 783-3198, and they are open 24 hours a day, 7 days a week. They are fully equipped to handle emergencies of all kinds.

We are proud of our facility, and would be happy to show it off! Please ask a staff member when you can do this. In most cases, we can accommodate you immediately, but we do need to make sure there are no critical hospitalized or surgical cases we might disturb.

Cash, all major credit cards, care credit, and scratch pay. We prefer not to accept checks and will only do so for established clients and with appropriate identification.

Can I make payments?

www.carecredit.com or www.scratchpay.com.

Payment in full is required at the time of service. If you are looking for something that will allow you to make monthly payments, please go to www.carecredit.com

We usually recommend spaying or neutering between 5 and 7 months of age, but in some cases we recommend delaying the procedure until your pet is fully grown (usually by one year of age). Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.

This is a blood test that we draw a week or two prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.

Procedures involving sutures require them to be removed in 10 to 14 days following the surgery. Many pet’s can have internal sutures.

No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having your pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and it also decreases the surplus of unwanted puppies and kittens.

At this time, boarding is rarely available. If you would like your pet to be boarded with us due to medical concerns, please ask if we can accommodate your pet well in advance. We are happy to recommend boarding kennels or pet sitters in the area.

We pride ourselves on a clean and sterile hospital environment. We use a sterilizing spray on our examination tables between each patient. We wash our hands thoroughly between every patient. If a pet with a contagious disease is seen, the exam room and if necessary, the entire hospital will be appropriately cleaned before another patient is allowed in. If there are fleas or flea dirt seen on a patient, the exam room will be flea sprayed after the patient has left. A hospitalized patient with fleas will immediately be treated for those fleas to prevent the spread of disease. *If you ever see any dirt or disorder, please bring it to a staff member’s immediate attention.* It is our goal to always be at our best!
We are gladly accepting new clients!