Appointment Policy

 We have opened our new practice on April 20, 2010.  We will be happy to see you at our facility.

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment.  Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

We will happily fit in your emergency if we are available, but please call ahead so that we can best attend to your pet's needs.

For your convenience, 'drop-off' appointments will be available. A 'drop off' means you could bring your pet at the time that works best for you and leave him/her with us for a couple of hours. Usually we will ask you to drop off sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, she will give you a call to go over the diagnosis and to give you discharge instructions.

Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We require that animals be placed on a leash or in pet carriers before entering the waiting room.  If you need to borrow a leash, please ask at the front desk before you bring your pet in.  You may also buy a cardboard carrier at the front desk if need be.

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, Care Credit, cash and personal checks. We do not currently accept American Express.

Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.

All cats must be presented in an appropriate cat carrier or on a leash.

Rescue Groups & Animal Shelters

We are able to work with some local rescue groups and animal shelters when it comes to vet care. Call for more information or to set up an appointment.